Author: ipeaz

How to Protect Your Business from Credit Card Fraud

If you have a business that accepts payments via credit cards then you’re probably familiar with the term “chargeback”.  Although a chargeback doesn’t happen very often, they can be devastating based on timing as well as the amount taken from your checking account.  Recently, we had two customers call us within a week’s time stating […]

There is a fine line between SOP & squelching innovation . . .

Standard Operating Procedures (SOP) are the skeleton of an organization’s order. They are the processes by which the company is run—basically how we do business. They are a track to run on. They provide a company map or blueprint—for how machinery works, how shipping is done, how we hire people, define our marketing tactics, and […]

Written Power

The Ol’ Bard, Will Shakespeare once said, “The pen is mightier than the sword!” Although we are in the digital age, people still read albeit on a cursory level. They notice misspellings and poor usage even if it isn’t on a conscious level. That is where good ideas go to die when they are lost […]

Employee Engagement—It’s More Than A Buzz Word

Employee engagement is necessary for the success of any organization. Challenges and solutions vary among businesses because no two organizations are the same. Due to the impact of Covid-19, one thing that all organizations have found to be necessary in the engagement of their employees is the need to level up their communication. Communication is […]